Day 1
Caller: Can you help me find blah, blah, blah?
Me: I would be happy to. You can find {Insert succinct and thoroughly researched directions.}
Caller: You are a life saver. Thank you so much.
Day 5
Caller: I talked to you a week ago. Can you repeat what you said?
Me: I’m sorry, but I have talked to roughly 500 people since then, can you remind me what we spoke about.
Caller: Can you help me find blah, blah, blah?
Me: I would be happy to. You can find {Insert succinct and thoroughly researched directions.}
Caller: But I don’t want to do that. How can I find blah, blah, blah?
Me: You can find {Insert succinct and thoroughly researched directions.}
Caller: Why do you keep saying the same thing over and over again.
Me: Because you keep asking the same question.
Caller: What is the answer again?
Me: You can find {Insert succinct and thoroughly researched directions.}
Caller: Hold on while I get a pen.
Need I say more?